About the Company
DiMarco Group is a leading diversified real estate development and property management company based in Rochester, NY. With a legacy spanning several decades, we specialize in creating and managing commercial, residential, and mixed-use properties that enhance communities. We pride ourselves on our commitment to quality, innovation, and exceptional service to our clients and residents, fostering a dynamic and supportive work environment.
Job Description
We are seeking a dedicated and organized HOA Administrator to join our property management team in Rochester, NY. This full-time, on-site role involves supporting the smooth operation of various Homeowners Associations under our management. The ideal candidate will be responsible for administrative tasks, communication with homeowners and board members, and ensuring compliance with HOA governing documents. This position offers a stable work schedule, Monday through Friday during standard office hours, and is perfect for a professional looking to contribute to a thriving community environment.
Key Responsibilities
- Serve as the primary point of contact for homeowner inquiries, concerns, and requests, providing timely and professional responses.
- Assist with the preparation and distribution of HOA communications, including newsletters, meeting notices, and policy updates.
- Coordinate and schedule HOA board meetings, annual meetings, and committee meetings, including preparing agendas and taking minutes.
- Maintain accurate and organized homeowner and property records, ensuring data integrity and confidentiality.
- Support the management team in enforcing HOA rules, regulations, and architectural guidelines.
- Assist with vendor management, including scheduling services and collecting bids for community projects.
- Process invoices, track expenses, and support budgeting activities for assigned HOAs.
- Facilitate the new homeowner onboarding process, providing essential information and documentation.
- Collaborate with property managers to ensure seamless operations and high homeowner satisfaction.
Required Skills
- Minimum of 2 years of administrative experience, preferably in property management or a related field.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Exceptional customer service and interpersonal skills.
- Demonstrated ability to manage multiple priorities and meet deadlines.
Preferred Qualifications
- Associate's degree in Business Administration or a related field.
- Experience with property management software (e.g., Yardi, AppFolio, Buildium).
- Familiarity with HOA governing documents and community association principles.
- Notary Public certification.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Life insurance and disability coverage.
- Professional development opportunities.
- Positive and supportive work environment.
- On-site parking.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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