About the Company
Allianz Australia is a leading general insurance company, providing insurance solutions to over 3 million customers across Australia. With a strong commitment to customer satisfaction and community engagement, we pride ourselves on our inclusive culture, innovative approach, and dedication to supporting our employees’ professional growth. We help Australians protect what they love and build a secure future.
Job Description
We are seeking a dedicated and compassionate Injury Management Advisor to join our dynamic team in Albury. In this vital role, you will be responsible for providing expert advice and support to injured workers/clients, ensuring effective case management from initial notification through to successful return-to-work outcomes. You will collaborate with healthcare providers, employers, and other stakeholders to develop and implement tailored rehabilitation plans, always prioritizing the well-being and recovery of our clients. This role requires excellent communication skills, a strong understanding of workers’ compensation legislation, and a proactive approach to injury management.
Key Responsibilities
- Manage a portfolio of injury claims, ensuring timely and effective case progression.
- Develop, implement, and monitor individualised rehabilitation and return-to-work plans in collaboration with all relevant parties.
- Provide expert advice and guidance to injured workers, employers, and medical practitioners on injury management processes and entitlements.
- Conduct assessments to identify barriers to recovery and facilitate appropriate interventions.
- Liaise with treating medical specialists, allied health professionals, and vocational rehabilitation providers.
- Ensure compliance with relevant legislation, policies, and procedures.
- Maintain accurate and comprehensive case notes and records.
- Participate in team meetings and contribute to continuous improvement initiatives.
Required Skills
- Demonstrated experience in injury management, workers' compensation, or a related field (e.g., occupational rehabilitation, claims management).
- Strong understanding of Australian workers' compensation legislation and guidelines.
- Excellent written and verbal communication skills, with the ability to articulate complex information clearly.
- Proven ability to build rapport and manage relationships with diverse stakeholders.
- Strong problem-solving and decision-making abilities.
- High level of empathy and a client-focused approach.
- Proficiency in using claims management systems and Microsoft Office Suite.
Preferred Qualifications
- Tertiary qualification in Allied Health (e.g., Occupational Therapy, Physiotherapy, Exercise Physiology), Human Resources, Law, or a related discipline.
- Current driver's license.
- Experience working within the insurance industry.
Perks & Benefits
- Competitive salary and superannuation.
- Generous leave entitlements, including parental leave and volunteer leave.
- Health and wellness programs, including discounted gym memberships.
- Professional development opportunities and career advancement pathways.
- Employee discounts on a range of Allianz products and services.
- Access to an Employee Assistance Program for personal and professional support.
- Inclusive and supportive work environment.
- Modern office facilities in a convenient Albury location.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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