About the Company
TELUS is a dynamic, world-leading communications and information technology company. We believe in putting our customers first and leveraging our technology for good. With a commitment to innovation and community, TELUS empowers Canadians to live their best lives in a connected world. Join our diverse team and contribute to a company that values integrity, collaboration, and continuous learning.
Job Description
Are you passionate about information access and keen to kick-start a career in data governance and compliance? TELUS Communications is seeking an enthusiastic and detail-oriented individual to join our team as a Remote Freedom of Information (FOI) Officer at an entry level. This is a unique opportunity for someone with no prior experience in FOI to learn the ropes of managing and responding to information requests, ensuring transparency and adherence to regulatory standards. You will receive comprehensive training and support, working alongside experienced professionals in a fully remote environment. Your primary role will be to support the processing of FOI requests, maintaining meticulous records, and facilitating timely and accurate responses. If you have a strong desire to learn, excellent organizational skills, and a commitment to accuracy, we encourage you to apply!
Key Responsibilities
- Assist in the intake, logging, and tracking of Freedom of Information (FOI) requests.
- Support the collection and review of relevant documents and information in response to requests.
- Help ensure compliance with applicable FOI legislation and internal policies.
- Maintain accurate records and documentation related to FOI requests and disclosures.
- Collaborate with various internal departments to gather necessary information.
- Assist with preparing draft responses to FOI requests under supervision.
- Learn and apply best practices in information management and data privacy.
- Participate in training and professional development activities to enhance knowledge of FOI principles.
Required Skills
- High school diploma or equivalent.
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to work independently and as part of a team in a remote setting.
- Strong ethical compass and commitment to confidentiality.
- Willingness to learn complex regulations and procedures.
- No prior experience in Freedom of Information is required; full training will be provided.
Preferred Qualifications
- Post-secondary education or coursework in administration, legal studies, public policy, or a related field.
- Familiarity with record-keeping systems or database management.
- Interest in information governance, data privacy, or public administration.
- Bilingualism (English and French) is an asset, given our presence in Quebec.
Perks & Benefits
- 100% Remote work model.
- Comprehensive health and dental benefits package.
- Generous paid time off and vacation.
- Opportunities for professional development and career growth.
- Employee discounts on TELUS products and services.
- Access to wellness programs and resources.
- Supportive and collaborative team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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