About the Company
University Health is a nationally recognized health system providing a full spectrum of healthcare services to San Antonio and South Texas. As the region’s only Level I trauma center and a leader in research and education, we are dedicated to improving the health of our community through compassionate patient care, innovative research, and comprehensive medical education. We value our diverse team and offer a supportive environment for professional growth.
Job Description
Join University Health as a Trainee Hospital Ward Clerk, an essential office role supporting the efficient operation of our hospital wards. This entry-level position is perfect for individuals looking to start a career in healthcare administration without prior clinical experience. We provide comprehensive training to equip you with all the necessary skills to excel in this vital role. You will be responsible for a variety of administrative tasks, ensuring smooth communication and organization within the ward, and contributing to a positive patient and staff experience.
Key Responsibilities
- Maintain patient records and charts accurately and confidentially.
- Answer phones, direct calls, and take messages for ward staff and patients.
- Schedule appointments, tests, and procedures as directed by medical staff.
- Order and manage office supplies for the ward.
- Facilitate communication between patients, families, medical staff, and other departments.
- Prepare and process discharge paperwork and other administrative documents.
- Assist with visitor inquiries and provide general information.
- Ensure the ward's administrative area is organized and professional.
Required Skills
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Basic computer proficiency (e.g., Microsoft Office Suite).
- Ability to learn new systems and procedures quickly.
- High school diploma or GED.
- Commitment to patient confidentiality and professional conduct.
Preferred Qualifications
- Previous experience in an office or customer service setting (non-clinical).
- Familiarity with medical terminology (a plus, but not required).
- Bilingual in English and Spanish.
Perks & Benefits
- Comprehensive paid training program.
- Medical, dental, and vision insurance.
- Paid time off and and holidays.
- 401(k) retirement plan with company match.
- Tuition reimbursement opportunities.
- Employee wellness programs.
- Opportunities for career advancement within a leading healthcare system.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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