About the Company
The University at Albany, part of the State University of New York (SUNY) system, is a premier public research university dedicated to the highest standards of teaching, research, and public service. Our Department of Residential Life provides a vibrant living and learning environment for a diverse student population, fostering personal growth, academic success, and community engagement.
Job Description
We are seeking a dedicated and experienced Student Residence Manager to oversee the daily operations, community development, and student support services within one of our university residence halls. The Residence Manager will play a critical role in creating a safe, inclusive, and engaging environment that supports student success and wellbeing.
Key Responsibilities
- Manage the day-to-day operations of a university residence hall, including facilities oversight, occupancy management, and policy enforcement.
- Supervise, train, and evaluate a team of student staff (e.g., Resident Assistants) and potentially part-time administrative staff.
- Develop and implement community-building programs and initiatives that foster a positive living environment and encourage student involvement.
- Serve as a primary point of contact for student concerns, conflicts, and emergencies, providing appropriate guidance, mediation, and referrals.
- Ensure compliance with all university policies, procedures, and state/federal regulations related to student housing.
- Manage departmental administrative tasks, including budgeting, reporting, and record-keeping.
- Collaborate with other university departments (e.g., Public Safety, Counseling Services, Academic Affairs) to support student needs.
- Respond to crisis situations and participate in on-call rotation as required.
Required Skills
- Proven leadership and supervisory experience, preferably in a residential or educational setting.
- Strong interpersonal and communication skills, with the ability to interact effectively with diverse student populations, parents, and university staff.
- Excellent organizational and problem-solving abilities.
- Demonstrated ability to manage multiple priorities and work effectively under pressure.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Preferred Qualifications
- Master's degree in Higher Education Administration, Student Affairs, Counseling, or a related field.
- Previous experience living and working in a university residence hall.
- Knowledge of student development theory and best practices in residential life.
- Experience with housing management software systems.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Tuition assistance for continuing education.
- Retirement plan with employer contributions.
- On-campus housing options may be available as part of compensation package.
- Professional development opportunities.
- Access to university facilities and programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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