About the Company
Medibank is a leading private health insurer in Australia, dedicated to improving the health and wellbeing of our customers and community. With a strong commitment to innovation and customer service, we offer a range of health insurance products and health solutions. Our team values collaboration, integrity, and a proactive approach to delivering exceptional healthcare experiences.
Job Description
Join Medibank as a Remote Claims Sorter in Healthcare Administration. This is an excellent opportunity for individuals looking to start a career in healthcare administration with full training provided. You will play a vital role in our claims processing team, ensuring the accurate and efficient sorting and initial review of healthcare claims. This 100% remote position offers the flexibility to work from anywhere within Australia, contributing to our mission of helping Australians achieve better health outcomes. We are seeking detail-oriented individuals with strong organizational skills and a desire to learn and grow within a supportive environment.
Key Responsibilities
- Sort incoming healthcare claims documents and digital submissions accurately and efficiently.
- Perform initial review of claims for completeness and adherence to basic submission guidelines.
- Categorize claims based on type, urgency, and specific processing requirements.
- Escalate complex or incomplete claims to the appropriate claims processing specialists.
- Maintain organized digital and physical records of claims as necessary.
- Adhere to strict confidentiality and data security protocols for all patient information.
- Collaborate with team members and supervisors to ensure smooth workflow and problem resolution.
- Participate in ongoing training and development programs to enhance claims processing knowledge.
Required Skills
- High school diploma or equivalent.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to work independently and manage time effectively in a remote setting.
- A quiet, dedicated home office space with reliable internet connection.
- A willingness to learn and adapt to new processes and technologies.
- No prior healthcare administration experience required; full training provided.
Preferred Qualifications
- Previous experience in an administrative or data entry role.
- Familiarity with medical terminology or healthcare processes (not required, but a plus).
- Experience using digital document management systems.
Perks & Benefits
- Competitive annual salary.
- Comprehensive health and wellness programs.
- Full training and ongoing professional development opportunities.
- Generous paid time off and sick leave.
- Employee assistance program for mental health support.
- Opportunity to work with a leading Australian healthcare provider.
- Flexible 100% remote work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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