About the Company
The City of Council Bluffs Victim Services Division is dedicated to providing compassionate support and essential resources to victims of crime within our community. We are committed to fostering a safe environment and ensuring that all individuals receive the advocacy and care they deserve during challenging times. Join our team and contribute to a vital public service that truly makes a difference in people’s lives.
Job Description
Are you looking for a deeply rewarding career where you can make a tangible impact on your community? The City of Council Bluffs Victim Services Division is seeking a dedicated and empathetic individual to join our team as an Entry-Level Victim Advocate. This is an exceptional opportunity for someone passionate about public service and supporting others, even if you have no prior experience in victim advocacy. We believe in building talent from within, and comprehensive training will be provided to equip you with all the knowledge and skills necessary to excel in this crucial role. You will work directly with victims of crime, offering support, resources, and guidance through the justice system. This role offers the chance to learn, grow, and become a vital part of our public safety network.
Key Responsibilities
- Provide emotional support and crisis intervention to victims of crime.
- Assist victims in understanding their rights and navigating the criminal justice system.
- Connect victims with essential community resources, including counseling, housing, and financial assistance.
- Accompany victims to court proceedings, law enforcement interviews, and other appointments as needed.
- Maintain accurate and confidential records of services provided.
- Collaborate with law enforcement, prosecutors, and other social service agencies.
- Participate in ongoing training and professional development activities.
- Advocate for victim safety and well-being within legal and community frameworks.
Required Skills
- Strong empathy and genuine desire to help others.
- Excellent communication and interpersonal skills.
- Ability to maintain composure and provide support in crisis situations.
- High degree of discretion and ability to handle sensitive information confidentially.
- Basic computer proficiency (word processing, email).
- Ability to work effectively both independently and as part of a team.
- Commitment to public service and social justice.
- Must be able to pass a background check.
Preferred Qualifications
- Some college coursework in social work, psychology, criminal justice, or a related field.
- Previous volunteer experience in a support role or community service.
- Bilingual fluency (especially Spanish/English) is a significant plus.
- Understanding of basic legal terminology or the justice system.
Perks & Benefits
- Competitive salary and robust benefits package.
- Comprehensive health, dental, and vision insurance.
- Iowa Public Employees' Retirement System (IPERS) contribution.
- Generous paid time off (vacation, sick leave, holidays).
- Extensive initial and ongoing professional training and development opportunities.
- Supportive team environment dedicated to making a positive impact.
- Opportunity for professional growth within the public sector.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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