About the Company
Virgin Media O2 is a leading converged media and communications company, bringing together the best of both worlds: Virgin Media’s superfast broadband and entertainment with O2’s award-winning mobile network. We’re dedicated to connecting our customers to the things they love, powered by incredible technology and an even more incredible team. Join us to be part of a vibrant, innovative environment where your career can truly thrive.
Job Description
Are you a highly motivated individual with a natural ability to connect with people? Do you have a passion for technology and a drive to succeed, but lack prior sales experience? Virgin Media O2 is looking for enthusiastic Entry Level Sales Representatives to join our dynamic team in Newcastle upon Tyne. This is a fantastic opportunity for individuals with no previous sales experience as we provide comprehensive, hands-on training from day one. You will learn the ropes of direct sales, product knowledge, and customer relationship management, setting you up for a successful and rewarding career within our company.
Key Responsibilities
- Engage with potential customers in a friendly and professional manner to understand their needs.
- Present Virgin Media O2 products and services effectively, highlighting their benefits and features.
- Achieve and exceed individual and team sales targets.
- Build and maintain strong customer relationships, ensuring high levels of customer satisfaction.
- Stay up-to-date with product knowledge, promotions, and market trends.
- Participate actively in training sessions and team meetings to enhance sales skills and knowledge.
- Accurately complete all sales documentation and follow company procedures.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A positive attitude and a strong desire to learn and grow.
- High level of enthusiasm and energy.
- Ability to work effectively both independently and as part of a team.
- Resilience and a proactive approach to challenges.
- Customer-focused mindset with a genuine desire to help others.
- No prior sales experience required – full training provided.
Preferred Qualifications
- GCSEs or equivalent education.
- Experience in customer service or public-facing roles (e.g., retail, hospitality) is a plus, but not essential.
- Familiarity with telecommunications products or services.
Perks & Benefits
- Competitive base salary with uncapped commission opportunities.
- Comprehensive, fully paid training program.
- Clear pathways for career progression and professional development.
- Generous employee discounts on Virgin Media O2 products and services.
- 25 days annual leave plus bank holidays.
- Pension scheme.
- Access to a range of health and wellbeing benefits.
- A vibrant and supportive team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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