About the Company
Colliers International is a leading diversified professional services and investment management company. With operations in 66 countries, our 19,000 enterprising professionals work collaboratively to provide expert advice and services to maximize the value of property for clients. In Canada, we are a dominant force in commercial real estate, known for our innovative solutions and client-centric approach. We manage a diverse portfolio of properties, including numerous Homeowners Associations, and are committed to fostering thriving communities.
Job Description
We are seeking a dedicated and organized HOA (Homeowners Association) Administrator to join our property management team in LaSalle, Quebec. This full-time, on-site position operates during standard office hours, Monday through Friday. The HOA Administrator will play a crucial role in supporting the efficient operation of our managed Homeowners Associations, acting as a primary point of contact for residents, board members, and vendors. The ideal candidate will possess excellent administrative skills, a strong ability to multitask, and a commitment to providing exceptional service. You will be responsible for a variety of tasks aimed at ensuring the smooth and compliant functioning of our HOA clients.
Key Responsibilities
- Serve as the first point of contact for HOA residents regarding inquiries, requests, and concerns, escalating issues as necessary.
- Assist in the coordination and preparation of HOA board meetings, including drafting agendas, minutes, and distributing relevant materials.
- Maintain accurate and up-to-date homeowner records, property files, and administrative databases.
- Process architectural review applications, ensuring compliance with HOA governing documents.
- Support financial administration tasks such as processing invoices, tracking payments, and assisting with budget preparation.
- Coordinate with vendors and contractors for maintenance and repair services within HOA communities.
- Prepare and distribute official HOA communications, notices, and newsletters.
- Assist in the enforcement of HOA rules and regulations, issuing violation notices as directed.
- Manage incoming and outgoing correspondence, emails, and phone calls for assigned HOAs.
- Perform general administrative duties, including filing, data entry, and office organization.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills in both English and French.
- Strong organizational and time management abilities.
- Ability to prioritize tasks and manage multiple deadlines.
- High level of attention to detail and accuracy.
- Customer service-oriented mindset.
- Ability to work effectively both independently and as part of a team.
Preferred Qualifications
- Previous administrative experience, preferably within property management or a similar field.
- Familiarity with property management software (e.g., Yardi, AppFolio, BuildingLink).
- Basic understanding of accounting principles.
- Experience working with Homeowners Associations or condominium corporations.
Perks & Benefits
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- Retirement savings plan with company match.
- Opportunities for professional development and career growth.
- Supportive and collaborative team environment.
- Modern office facilities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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