Remote Information Clerk – Healthcare & Wellness

🏢 Australian Unity📍 Swan Hill, VIC, Australia💼 Full-Time💻 Remote🏭 Healthcare & Wellness💰 52000-62000 per year

About the Company

Australian Unity is a national healthcare and wellness provider committed to improving the lives of Australians. With a rich history spanning over 180 years, we offer a diverse range of services including health insurance, aged care, wealth management, and home care. We are a member-owned company, dedicated to creating real social and economic value for our members and the wider community. Join a team where your contribution truly makes a difference in people’s health and well-being.

Job Description

We are seeking a dedicated and detail-oriented Remote Information Clerk to join our Healthcare & Wellness division. This is a vital role responsible for managing and processing critical health-related information, ensuring accuracy, privacy, and timely access for our teams and members. As a 100% remote position, you will work from the comfort of your home, supporting our national operations with administrative excellence and contributing to the smooth flow of essential data. If you have a passion for healthcare, strong organisational skills, and thrive in a remote work environment, we encourage you to apply.

Key Responsibilities

  • Accurately input, update, and maintain member and client information in various databases and systems.
  • Process and manage incoming and outgoing correspondence, including emails and digital documents.
  • Verify data for accuracy and completeness, correcting any discrepancies as needed.
  • Generate reports and retrieve information as requested by internal departments.
  • Maintain strict confidentiality and adhere to all data privacy regulations (e.g., Australian Privacy Principles).
  • Assist with administrative tasks to support the overall efficiency of the Healthcare & Wellness team.
  • Communicate effectively with team members and other departments in a remote setting.
  • Troubleshoot basic data entry issues and escalate complex problems to appropriate personnel.

Required Skills

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent data entry speed and accuracy
  • Strong attention to detail and organisational skills
  • Effective written and verbal communication abilities
  • Ability to work independently and manage time effectively in a remote environment
  • Basic understanding of data privacy principles

Preferred Qualifications

  • Previous experience in an administrative or data entry role, particularly within healthcare or a regulated industry.
  • Familiarity with CRM systems or electronic health records (EHR) software.
  • A certificate or diploma in Business Administration, Medical Administration, or a related field.

Perks & Benefits

  • Competitive annual salary with superannuation contributions.
  • Comprehensive health and wellness programs.
  • Opportunities for professional development and career growth within a large organisation.
  • Access to employee assistance programs (EAP).
  • Work-from-home stipend for essential office equipment.
  • Supportive and collaborative remote team culture.
  • Flexible work arrangements to promote work-life balance.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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