About the Company
South Yarra Medical & Wellness is a respected private practice dedicated to providing high-quality, patient-centered healthcare to the local community. We offer a comprehensive range of medical services in a supportive and professional environment. Our team values compassion, integrity, and continuous learning, making us an ideal place for aspiring healthcare professionals to begin their careers.
Job Description
We are seeking an enthusiastic and dedicated Medical Receptionist Intern to join our dynamic team. This entry-level position is perfect for individuals with no prior experience in a medical setting, offering an invaluable opportunity to gain hands-on experience within a busy private practice. You will be mentored by experienced professionals, learning all facets of front-desk operations, patient interaction, and administrative support in a healthcare environment. This internship is designed to provide comprehensive training and a solid foundation for a career in medical administration.
Key Responsibilities
- Learn to greet and welcome patients and visitors in a professional and friendly manner.
- Assist with patient check-in and check-out procedures, including verifying appointments and patient details.
- Under supervision, manage incoming phone calls, directing inquiries and taking messages accurately.
- Observe and assist with scheduling and confirming patient appointments.
- Learn to maintain accurate patient records and ensure confidentiality of all patient information.
- Help manage waiting room flow and ensure a comfortable environment for patients.
- Assist with basic administrative tasks such as filing, scanning, and data entry.
- Participate in training sessions to understand medical software and practice management systems.
- Learn about billing procedures and patient payment processing.
- Adhere to all clinic policies and procedures, including health and safety guidelines.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a friendly and empathetic demeanor.
- Eagerness to learn and a proactive attitude.
- Basic computer proficiency (e.g., Microsoft Office Suite).
- Ability to work effectively as part of a team.
- High level of reliability and punctuality.
- Commitment to maintaining patient confidentiality.
Preferred Qualifications
- High school diploma or equivalent.
- Some customer service experience (e.g., retail, hospitality) is a plus.
- A genuine interest in healthcare and patient care.
- Enrollment in or completion of a relevant vocational course (e.g., medical administration, business administration) is advantageous but not required.
Perks & Benefits
- Comprehensive on-the-job training and mentorship.
- Opportunity to gain invaluable experience in a private medical practice.
- Exposure to various aspects of healthcare administration.
- Supportive and collaborative team environment.
- Potential for future employment or letter of recommendation based on performance.
- Contribution to meaningful patient care.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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