About the Company
Roy Morgan Research is Australia’s largest independent research company, with a proud history spanning over 80 years. We are renowned for our comprehensive and accurate insights into consumer behaviour, media consumption, and social trends across Australia and beyond. Our mission is to empower businesses and communities with data-driven understanding, fostering informed decisions and positive change.
Job Description
Join Roy Morgan Research as a Work-From-Home (WFH) Tele-Surveyor and play a crucial role in gathering vital community data. This is an exciting opportunity for individuals looking for flexible, part-time work from the comfort of their home. No prior experience in market research is required as comprehensive training will be provided. You will be responsible for conducting phone surveys with members of the community, collecting valuable insights on a range of topics that help shape public policy and business strategies. This role is ideal for those with excellent communication skills, a reliable internet connection, and a dedication to accuracy.
Key Responsibilities
- Conduct outbound phone surveys with a diverse range of individuals, adhering to provided scripts and guidelines.
- Accurately record responses and data into our survey system.
- Maintain a professional and friendly demeanor during all interactions.
- Ensure data quality and integrity by following established protocols.
- Handle participant inquiries and concerns respectfully and efficiently.
- Meet daily and weekly survey completion targets.
- Participate in ongoing training and quality assurance sessions.
Required Skills
- Excellent verbal communication and active listening skills.
- Basic computer proficiency and ability to navigate online systems.
- Reliable high-speed internet connection.
- A quiet and distraction-free home workspace.
- Strong attention to detail and accuracy in data entry.
- Ability to work independently and manage time effectively.
- Patience and empathy when speaking with survey participants.
Preferred Qualifications
- High School Diploma or equivalent.
- Previous experience in customer service, call centre, or community engagement roles (desirable, but not required).
- A genuine interest in community issues and data collection.
- Flexibility to work varied part-time hours, including some evenings or weekends.
Perks & Benefits
- Flexible part-time working hours.
- The convenience and comfort of working 100% remotely from your home.
- Comprehensive paid training provided.
- Opportunity to contribute to meaningful community research.
- Supportive team environment.
- Develop valuable communication and data collection skills.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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