About the Company
The City of Concord Public Works Department is dedicated to maintaining and enhancing the infrastructure and services that support our vibrant community. Our Transport Department plays a crucial role in managing the city’s fleet, ensuring efficient and safe operations for all public services, from emergency response to waste management and infrastructure maintenance. We are committed to operational excellence, sustainability, and serving the needs of Concord residents with integrity and professionalism.
Job Description
We are seeking a highly organized and detail-oriented Public Sector Fleet Dispatcher to join our Transport Department. In this critical role, you will be responsible for coordinating the daily activities of our diverse municipal fleet, including scheduling, routing, and monitoring vehicles and personnel. The ideal candidate will possess excellent communication skills, a strong ability to multitask in a fast-paced environment, and a commitment to public service. This position ensures the efficient deployment of resources, supporting the essential functions of the City of Concord.
Key Responsibilities
- Receive and prioritize service requests and dispatch appropriate vehicles and personnel.
- Monitor the location and status of fleet vehicles using GPS and communication systems.
- Develop and adjust daily schedules and routes for maximum efficiency and service delivery.
- Communicate effectively with drivers, field personnel, and other departments regarding schedules, delays, and emergencies.
- Maintain accurate records of dispatch activities, vehicle assignments, and service logs.
- Assist with fleet maintenance scheduling and coordination, ensuring vehicles are serviced promptly.
- Respond to and resolve operational issues, adapting to unforeseen circumstances with quick decision-making.
- Prepare daily reports on fleet activities, mileage, fuel consumption, and operational incidents.
- Ensure compliance with all safety regulations and departmental policies.
Required Skills
- Minimum of 3 years of experience in dispatching or logistics coordination, preferably in a public sector or fleet environment.
- Proficiency in using dispatching software, GPS tracking systems, and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to prioritize tasks and manage multiple demands simultaneously.
- Demonstrated problem-solving abilities and decision-making under pressure.
- High school diploma or equivalent.
Preferred Qualifications
- Associate’s degree in logistics, transportation, or a related field.
- Experience with public sector fleet operations and regulations.
- Knowledge of local geography and road networks in Concord and surrounding areas.
- Ability to speak Spanish fluently.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including holidays, vacation, and sick leave.
- CalPERS retirement system.
- Life insurance and long-term disability.
- Employee assistance program (EAP).
- Opportunities for professional development and training.
- A stable and supportive work environment within a dedicated public service team.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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